Return Policy

Your satisfaction is guaranteed.

If you are not satisfied with your selection, for whatever reason, we will refund your purchase. We’ll ask why and we’ll attempt to help you select a product that is the right choice, because at the end of the day, your satisfaction and your business success is our most important priority. Now some conditions do apply:

  • All items/products ( exceptions below ) have a full 30 Day Money Back Guaranteed on all unused and unopened products. Refund will be issued for total of the item(s)/Product(s) value. Return Goods Authorization number must be obtained from customer service before returning goods.All returns must be accompanied by a RGA number, in order to obtain a RGA number please contact us via email or telephone. All returns without a RGA number will be refused and returned to sender.
  • Original shipping will not be refunded and return shipping must be covered by customer. Pieco will not accept collect freight for returns.
  • The product must be returned to us in its original packaging and unused.
  • Non stocking items are subject to a restocking charge.
  • Custom cut lengths of hose are not returnable.

— but other than that, you can rest assured that our 100% of the time satisfaction guarantee applies to you.