Your satisfaction is guaranteed.
If you are not satisfied with your selection, for whatever reason, we will refund your purchase. We’ll ask why and we’ll attempt to help you select a product that is the right choice, because at the end of the day, your satisfaction and your business success is our most important priority. Now some conditions do apply:
- All items/products ( exceptions below ) have a full 30 Day Money Back Guaranteed on all unused and unopened products. Refund will be issued for total of the item(s)/Product(s) value. Return Goods Authorization number must be obtained from customer service before returning goods.All returns must be accompanied by a RGA number, in order to obtain a RGA number please contact us via email or telephone. All returns without a RGA number will be refused and returned to sender.
- Original shipping will not be refunded and return shipping must be covered by customer. Pieco will not accept collect freight for returns.
- The product must be returned to us in its original packaging and unused.
- Non stocking items are subject to a restocking charge.
- Custom cut lengths of hose are not returnable.
— but other than that, you can rest assured that our 100% of the time satisfaction guarantee applies to you.